Cookie Policy

Cookies are small text files stored on your computer or mobile device when you visit our website. They help us remember your actions, device details, and site preferences over time, so you do not have to re-enter them every time you return. Cookies help us analyze web traffic and provide a personalized experience.

We categorize our cookies into three main groups:

• Essential Cookies: These are strictly required for the website to work. They enable secure booking flows, room selections, and session management. Without these, our reservation portal cannot operate.
• Analytics Cookies: These cookies collect anonymized statistics on how visitors interact with our site. They track which pages are visited most, how much time is spent on a page, and bounce rates, helping us refine our design and content.
• Marketing & Preferences Cookies: These cookies remember your language preferences, currency choices, and past room search queries. They may also be used to deliver tailored promotional offers regarding our suites on external partner networks.

You have full control over the cookies we place. You can configure your preferences directly using the Cookie Banner at the bottom of our homepage. Additionally, you can disable or block cookies by adjusting your web browser settings (e.g., Chrome, Safari, Firefox). Please note that blocking essential cookies may prevent you from placing room bookings on our website.

We utilize trusted third-party analytics integrations (such as Google Analytics) to measure site traffic. These services place their own cookies to process metrics. These cookies are subject to the third-party providers' respective privacy and cookie policies.

This policy complies with reasonable security practices under Section 43A of the Indian IT Act, 2000. If you have questions about our use of cookies, please reach out to our support team:

Email: privacy@baizushotels.com
Address: Baizu Hotels & Resorts, Gangtok Bypass Road, Gangtok, Sikkim - 737101, India